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PRIVACY POLICY

1. DATA CONTROLLER

In accordance with the provisions of current regulations on personal data protection, users are informed of the following details of the data controller:

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  • Owner: Ulises Guillermo Molina Montalván

  • Trade name: Tyristours

  • Activity: Tourist guide services and organization of guided tours

  • Area of operation: Valencia, España

  • Contact email: info@tyristours.com

  • Website: www.tyristours.com

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2. PERSONAL DATA COLLECTED

Through this website, the following personal data are collected:

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  • Full Name

  • Email address

  • Telephone number

  • Number of participants in the guided tour

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The data are provided directly by the user through the forms available on the website.

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3. PURPOSE OF DATA PROCESSING

The personal data provided by users will be processed for the following purposes:

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  • To manage guided tour booking requests.

  • To contact the user to confirm, modify, or cancel a booking, including communications via email, telephone, or instant messaging applications (such as WhatsApp).

  • To respond to inquiries or requests for information related to the services offered.

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Under no circumstances will the data be used for purposes other than those stated above.

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4. LEGAL BASIS FOR DATA PROCESSING

The legal basis for processing personal data is:

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  • The user’s consent, given by voluntarily submitting their data through the website forms.

  • The application of pre-contractual measures at the user’s request, within the framework of booking management.

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5. DATA RETENTION

Personal data will be retained for the time necessary to manage the booking request and subsequently for the periods required by law to comply with legal obligations. Once these periods have elapsed, the data will be securely deleted.

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6. DATA RECIPIENTS

Personal data will not be disclosed to third parties, except where required by law. No international data transfers are carried out.

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7. USER RIGHTS

Users have the right to:

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  • Access their personal data.

  • Request the rectification of inaccurate data.

  • Request the erasure of their data when it is no longer necessary.

  • Request the restriction of data processing.

  • Object to the processing of their data.

  • Request data portability, where applicable.

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To exercise these rights, users may send a request to the email address info@tyristours.com, indicating the right they wish to exercise and attaching a copy of a document that allows their identity to be verified.

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8. SECURITY MEASURES

The data controller adopts the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing its loss, alteration, or unauthorized access.

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9. MANDATORY NATURE OF THE DATA

The data requested through the website forms are necessary to manage booking requests. Failure to provide such data may prevent the proper provision of the requested service.

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10. CHANGES TO THE PRIVACY POLICY

The data controller reserves the right to modify this Privacy Policy to adapt it to legislative or case law developments. In the event of significant changes, users will be informed through this website.​

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